The section that reads: Group SSL VPN policies : Remote access SSL VPN policies of the user's groups. The field only appears if the following conditions are met: The user is part of multiple AD groups. At least two of these groups are part...

For this page: https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/DeviceAccess/DeviceAccessLocalServiceACL/index.html Not all services are listed/described. Eg. IPSec, or RED. Other services...

I want to create a WebFilterException template for use on several XGS firewals. I extracted edited the Entites.xml file to strip out the built-in entries. Then in terminal "tar cvf O365_Exceptions.tar Entities.xml". The resulting file will not import...

The instructions for "Add another authentication option for multi-factor authentication" are outdated. Step 2 "Click your account name and click Manage Login Settings" should now say "Click your account name and click Change password". https://docs...

Under https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/WebServer/ProtectionPolicies/WAFProtectionPolicyAdd/index.html (the documentation to add a Web protection Policy) SORBS is listed as source fpr the...

We only have regular Intercept X provided as part of our school ISP, but the "Clean & Block" button in a threat graph always fails as we cannot add blocked items. This is also not mentioned on the Threat Graph documentation page, either.

I raised 1 issue related Sophos Connect 2.3 version & you added some KBA below link. https://support.sophos.com/support/s/article/KB-000046133?language=en_US Above KBA link is not useful because if we will follow KBA step then we will have to...

It needs to be clearer that you need to set the region in the GUI before joining the access point to central

The KBA for Threat Graphs and Threat Graph analysis both fail to mention the core limitation that ML PUA events do not generate threat cases. https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/ThreatAnalysisCenter/ThreatGraphs/index...

Hi, Could you add details of how your support subscription requirement to update more than three times affects home users, please? https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware...