You tell us what to do, it would be useful to know how to get to the policy tester, your guide doesn't mention that it is the most relevant info of all

Page: Sophos Central Mac Endpoint: Update page on the Endpoint Self Help tool URL: https://support.sophos.com/support/s/article/KBA-000004921?language=en_US I ran into an issue where the Sophos Updater was failing - and no useful information was provided...

No GPO instructions out of the STAS setup https://www.sophos.com/en-us/medialibrary/PDFs/documentation/STAS_manual-en.pdf?la=en - guide is very out of date, only references UTM, does not include or reference XG/XGS

In an enterprise environment it is absolutely mandatory to have more than one radius server (e.g. for two NAC-Devices doing the authentication). To us it's already tragic that we can not realise this on our APX Access Points. But we've just seen that...

The section that reads: Group SSL VPN policies : Remote access SSL VPN policies of the user's groups. The field only appears if the following conditions are met: The user is part of multiple AD groups. At least two of these groups are part...

For this page: https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/DeviceAccess/DeviceAccessLocalServiceACL/index.html Not all services are listed/described. Eg. IPSec, or RED. Other services...

I want to create a WebFilterException template for use on several XGS firewals. I extracted edited the Entites.xml file to strip out the built-in entries. Then in terminal "tar cvf O365_Exceptions.tar Entities.xml". The resulting file will not import...

The instructions for "Add another authentication option for multi-factor authentication" are outdated. Step 2 "Click your account name and click Manage Login Settings" should now say "Click your account name and click Change password". https://docs...

Under https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/WebServer/ProtectionPolicies/WAFProtectionPolicyAdd/index.html (the documentation to add a Web protection Policy) SORBS is listed as source fpr the...

We only have regular Intercept X provided as part of our school ISP, but the "Clean & Block" button in a threat graph always fails as we cannot add blocked items. This is also not mentioned on the Threat Graph documentation page, either.