It is not identifiable where to apply wich list to the Firewalls. What KB is used for UTM and what KB is used for XG / XGS? Can you please explain? Links to them here: https://support.sophos.com/support/s/article/KBA-000006163?language=en_US and...

URL: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Network/Interfaces/NetworkAddREDInterface/index.html#add-an-interface-for-a-firewall-red Section: Add an interface for a RED hardware model Missing...

URL: https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Network/Interfaces/REDInterfaces/HowToArticles/REDSetupAutomatically/index.html First section identifies step one, as follows: How automatic provisioning...

URL: https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Network/Interfaces/REDInterfaces/HowToArticles/REDSetupAutomatically/index.html First section identifies step one, as follows: How automatic provisioning...

Providing detailed instructions for Jamf is mighty helpful to your customers who use Jamf. However your customers also use other MDM solutions too. We use Kandji - how about a similarly detailed article for us?! We find that Sophos documentation gets...

Please provide Wildcard Config Example for your own Firewall Product, like Sophos XG. Don't let customer puzzle to try to get the Config right. https://docs.sophos.com/central/customer/help/en-us/PeopleAndDevices/ProtectDevices/DomainsPorts/index...

I HAVE MULTIPLERS USER THAT HAVE THE NAME OF THE USER BAD THIS USERS HAVE BEEN SINCRONIZATED WITH AD SERVER

How about when you send a notification about a service being down or a process that needs to be done, you link the ACTUAL help document instead of taking people to the home page where the search doesn't even work half the time.

This document is kind of a mystery. The installation points to a generic Microsoft document. https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/PhishThreat/SystemSettings/PTOutlookAddin/InstallOutlookAddinPhishThreat/index.html#deploy...

This article about Sophos Switch stacking is great. https://support.sophos.com/support/s/article/KBA-000009707?language=en_US However it doesn't tell us HOW to make this happen, nor does it link to such an article. From what I hear switch stacking is...