Sophos Client can´t import configuration file

I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the...
Sophos XGS Delete a group imported from the AD

Hello everyone, We have imported groups from the AD on the XGS and now wanted to tidy up a bit and remove various AD groups from the firewall again. When trying to delete the groups we get the message...
Sophos Firewall: Make your HTTPs CA available for download in the Captive Portal (and elsewhere)

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table...
Assistance Required: Importing Users from Active Directory to Sophos XG home Edition

Hello, I am using Sophos XG Home Edition on VMware and have configured it to connect with Active Directory. While I am able to import groups successfully, I do not see an option to import individual...
zero touch and initial deployment not working Firewall is able to reach Sophos licensing system.

Firewall is able to reach Sophos licensing system https://eu-prod-utm.soa.sophos.com in manual setup wizard That no NTP server enabled per default flaw should be fixed quickly. XGS136_XN02_SFOS...