• High availability upgrade to a different firmware version
    Viggo ICT
    I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where...
  • Sophos Connect Updates Released - v1.4 MR1 for MacOS and v2.3 MR2 for Windows
    AlanT
    This is a security update for Sophos Connect for MacOS , and a maintenance update for Sophos Connect for Windows Issues Resolved in v1.4 MR1 NCL-1720 - Fixed security issue allowing arbitrary access...
  • May not update firmware: Firmware update counter exceeded
    Enrico Gil Glagau
    Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
  • uploading firmware - banner shows confusing message "applying firmware"
    LHerzog
    Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...
  • Sophos XGS add Radius
    admin_idl
    Hello, We want to add a Radius Server on the XGS. Which entry must be stored for the item ‘Groupe Name Attribute’? Where can I find this attribute on the Radius Server? Thank You!