In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Ryan Robin Mendoza, Technical Support Engineer L1 - 3.  Let's Talk Career 1. Can you tell us about your role at Sophos? I am a Te...

Hi Everyone,The Sophos Community team is running a brief survey to better understand how we can create valuable content that resonates with you the most. Your perspectives will provide helpful insights into the types of Sophos topics, cybersecurity t...

Hello Everyone, Please note that the Sophos Community will undergo scheduled maintenance on Saturday, April 20, from 00:00 to 12:00 UTC. During this time, there will be brief outages and service disruptions, customers may see a generic maintenan...

Hello Community, There is scheduled Sophos licensing maintenance planned for Sunday, April 14, 2024, from 6:00 – 13:00 UTC. During this time, licensing, activation keys and claiming of devices may be intermittently unavailable. Maintenance Wind...

Hi Everyone,  As we enter the second quarter of the year, let’s take a glance back at the noteworthy events of March, including the latest announcements, release notes, Techvids releases, and much more.  Here are the highlights that y...

Hello everyone! We’re so happy to announce our Top Community Contributors for Q1 2024!  Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2024: Table of Contents Top Sophos Partners...

Hi Everyone, Sophos will undergo scheduled maintenance on Tuesday, April 2nd, at 22:00 UTC for approximately 1 hour. During this maintenance, new admins may not be able to complete sign up for a new S...

In our staff spotlights, we get up close and personal with our amazing Sophos team members. ​​Up next is Diksha Sharma, Senior Global Escalation Engineer.  ​Let's Talk Career  1. Can you tell us about your role at Sophos?&nbsp...

Sophos Support provides self-serve platforms and tools to help our customers and partners, including the Sophos Support Portal, Sophos Community, Product Documentation and Knowledgebase, Techvids, and Sophos Assistant. We provide an overview of each ...

Hi Everyone,   A brand-new month is upon us! Dive into this quick recap featuring all the new announcements, release notes and news, Sophos Techvids Videos, and Recommended Read articles we posted in February.  Catch up on the latest a...

Hello Everyone, Sophos will undergo scheduled license-related maintenance on Saturday, February 17th, at 14:00 UTC for approximately 6 hours. During this maintenance, the following license-related tasks will be unavailable:  ...

Hi Everyone,   We hope your 2024 is off to an amazing start! February has just started, and we'd like to ensure you're in the loop with all the latest from the past month.  Check out these latest announcements:  &nbsp...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Edino De Souza Carvalho, Technical Support Engineer.    Let's Talk Career  1. Can you tell us about your role at Sophos?As an L1 Tech...

Hello Everyone, Please note that the Sophos Support Portal (support.sophos.com) and our Knowledgebase (KBAs) will undergo scheduled maintenance in two phases on Saturday, February 10th. The first phase is from 06:00 to 06:05 UTC, and the second ...

Hello Sophos Community,We’re committed to continually enhancing our Support resources and tools to help you resolve your technical issues more efficiently and effectively. Your feedback is invaluable to us.   We’d love to hear y...

Hello everyone! We’re so happy to announce our Top Community Contributors for 2023!  Here are the users who have contributed significantly to the Sophos Community during 2023. Table of Contents Top Shophos Partners Top Sophos Users Top ...

We're so proud to share that our Sophos Community was awarded the Engaged Customer of the Year Award - Gold Category at the Verint Innovate Awards 2023 in London. Congratulations to the Global Community Team for their hard work in ...

Hello Everyone, The Sophos Community will be undergoing planned maintenance on Saturday, January 27th, 2024, starting at 00:00 UTC. The Sophos Community may be inaccessible for 10-15 minute increments during the first few hours while patching, and re...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Novelina Lingbaoan, Customer Care Support L2.    Let's Talk Career  1. Can you tell us about your role at Sophos? I am ...

Hello everyone! We’re so happy to announce our Top Community Contributors for Q4 CY23!  Here are the users who have contributed significantly to the Sophos Community during the fourth quarter of the year 2023: Table of Contents Top Sopho...

Hi Everyone,  Happy New Year! We hope your new year is off to a great start! Before we move on completely from 2023, take a look at the things we released in December.    Make sure to catch up on the handful of announcements that ...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.    Up next is Deep Vyas, Technical Support Engineer L1-3.   Let's Talk Career  1. Can you tell us about your role at Sophos? I&r...

Hello Everyone, Sophos Central Admin will be undergoing scheduled maintenance on Saturday, December 2nd, at 04:30 UTC. The upgrade will take 1.5 hours, with two downtimes of approximately 10 minutes each within that upgrade window. Dur...

Hello Everyone, Please note that the Sophos Support Portal (support.sophos.com) and our Knowledgebase (KBAs) will undergo scheduled maintenance on Saturday, December 2nd, starting at 19:00 PT. The maintenance window is expected to take approximately ...