Sophos Central Account Login Issue

When I attempt to reset my password, I receive a verification code successfully. However, I encounter an issue at the next step regarding MFA (Multi-Factor Authentication) and cannot proceed further. OR...
Problem with create account on Sophos Central.

Good morning, We're having trouble creating an account for one of our clients from Tripla. The client purchased a license to use Sophos Central, and we're trying to create the account using the email...
Real-time protection shows as "not running"

Reinstalled Sophos Home 10.9.1 after upgrading to OS X 15 (Sequoia) on an M1 Mac. Sophos icon is orange, saying "Real-time Protection not running" but when I go to the portal page, it shows as being enabled...