Email blacklist - *.prod.exchangelabs.com

Good morning, An incoming mail from the Microsoft 365 environment (which of course hosts thousands of customers) was blocked because of IP blacklist; Error: 550 5.7.350 Remote server...
Client host is blacklisted - Appears to be false positive

Hi. Recently, we are unable to send emails to any users using Sophos system. Keep on receiving bounced emails. We tried going to the sophos link to request delisting, it however show that the IP address...
Sophos Central Account Login Issue

When I attempt to reset my password, I receive a verification code successfully. However, I encounter an issue at the next step regarding MFA (Multi-Factor Authentication) and cannot proceed further. OR...
Problem with create account on Sophos Central.

Good morning, We're having trouble creating an account for one of our clients from Tripla. The client purchased a license to use Sophos Central, and we're trying to create the account using the email...