How to deploy Sophos XDR endpoint protection and antivirus in offline environments？

Hi team， The customer has purchased Sophos XDR for 400 terminal PC users, but all the terminal PCs cannot access the Internet. Based on this situation, how can the user computers use the endpoint protection...
How to interpret Event::Endpoint::CorePuaClean - manual cleanup needed or not?

would like to understand when manual cleanup is needed via API events/alerts alone this field in API events/alerts I am not clear on: Event::Endpoint::CorePuaClean 'result' API RESULT UNDERSTOOD...
Sophos endpoint performance issues with 24H2

Hiya, I am weirdly experiencing major hits to performance on a veriety of high end Windows surface devices following the 24H2 feauture update. I initially felt as if it was windows itself doing this...
Sophos Endpoint Agent blocks GIMP 3.0 RC1

I wanted to test GIMP 3.0 RC1 but Sophos always blocks the start It then shows: averted harmful behaviour 'Lockdown' Gimp installer link: download.gimp.org/.../gimp-3.0.0-RC1-setup.exe
ChatGPT file uploading does not work due to Sophos EndPoint

I have been using Sophos EndPoint for about 3 years and using ChatGPT for about a year. Everything has been working fine until about 4 to 6 weeks ago when all of the sudden staff in our office cannot upload...