• Easily switch between companies/customers in Sophos Central?
    Andrej Pirman
    Hi, I manage many end-customers. Some have only XGS firewalls, others have XGS + InterceptX. I find it very time consuming switching among them, from one Sophos Central to the other. And many times when...
  • Memory_1b (mem/xworm-a) Detected. Any Idea what might be the cause?
    Jimmy Mabedi
    Several computers have the alert 'Memory_1b (mem/xworm-a)'. It Says Manual malware cleanup required: 'Memory_1b (mem/xworm-a)' at 'c:\Program Files\Sophos\Sophos UI\Sophos UI.exe'. The following are...
  • sophos agent is not updated
    Shay Hanya
    Hi After installing Sophos agent, the agent is not communicating with central. I put the password in the agent, after that I can not select the 4 hours disabled protections. When I disable the...
  • Sophos Central Enterprise
    Ahmed Khalil Abidi
    DO I Need a special licence in my sophos central to be able to convert to Sophos Central Enterprise dashboard? [ Individual Sub-Estate Licenses and Enterprise Master Licenses ]
  • Sophos Intercept X Version
    DavidGorman
    Hi all, How can I check the version of Sophos Intercept X installed on the devices? E.g. how can I check this information. The device tab just tells me if they are up to date, but not the actual version...