• AD Sync Utility stops on the step "Sending data to Sophos Central to determine changes that would be applied
    Shawn Adams
    Clicking on Validate Credentials shows "Credentials are Correct" And the XG Firewall shows no traffic being blocked. Tried it with and without Proxy... no difference it always stops at the same step...
  • Firewall SFOS v21 update with Central?
    Steve Weißflog
    Hello, we would like to update SFOS/XGS appliances of our customers to v21 with central. We have to use central because there is no other way to do this scheduled at night. Version 21 GA was 17.10...
  • Firewall has not contacted Sophos Central for the past 5 minutes
    Color Química
    Hello I am with this issue in my Sophos Central. This happen sometime. Whats is this issue? How i can resolve?
  • Mal/EncPk-AQQ - Malware alert
    Raza Mirza
    Hi, in our environment there are alerts raised about Mal/EncPk-AQQ related to googleupate.exe & updater.exe (version 132.0.6806.0) as Malware, when searched about the Mal/EncPk-AQQ there is no information...
  • Sophos Central Firewall-Group: Clarification needed, how do these Policys get applied
    Fabian Kroehnert
    Hello, We got many customers with fully configurated firewalls, no groups in use currently. We want to bundle all customers into a group that contains a policy with URL-exceptions. We hope that this...