Heartbeat over RED connection

Hi, What's the recommended configuration for clients behind a RED? We have the the RED in SPLIT tunnel mode and have the Sophos Heartbeat IP included in the traffic sent over the tunnel. Is this right...
Howto combine 'Match known users' and 'Block clients with no heartbeat'

I could not figure out the details about traffic matching critera and further filtering within firewall rules. Can someone clarify what will happen if you select "Match known users" and "Block clients...
Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
Strange behavior after update

We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation...
IPv6 Country Block WAN to LAN strangeness

Hello, Since the XG Firewall does not have countries for IPv6, I have created my own countries based on published IPv6 address ranges which can be found here https://www.ipdeny.com/ I created a LAN...