• Heartbeat over RED connection
    balletbob
    Hi, What's the recommended configuration for clients behind a RED? We have the the RED in SPLIT tunnel mode and have the Sophos Heartbeat IP included in the traffic sent over the tunnel. Is this right...
  • Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed
    Jens Frankiewicz
    Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
  • XGS 3300 wrong Gateway
    Bart van der Horst
    Hi, I've got the following case: HA XGS3300 Three WAN connectinons P2 ISP 1 P4 ISP 1 P6 ISP 2 P2 and P4 are BGP. P6 is stand alone. All internet connections are working. When configuring...
  • user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...