• NS300 Not Reachable from Sophos XG4500, but Can Call Outside
    Jasper Dredd Guibani
    Hi everyone! I’m facing a puzzling connectivity issue in my PABX setup. My NS300 cannot be pinged from my Sophos XG4500 when my SIP router is connected to the core switch. However, I can still make calls...
  • No local DNS when connected to SSL VPN
    Joe Schmoe
    From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System >...
  • Disabling VPN portal breaks SSLVPN connections
    Stuart James
    We're seeing a lot of failed authentication attempts on the VPN portal, and we don't need users to access it once the VPN is setup and working. However, when I close down the "VPN Portal" from the WAN...
  • Username disappears in SSL VPN connection - XGS3100
    astiadmin
    Hi all, I have a problem with - at the moment reportedly - two users. They can establish a VPN connection successfully and every works well. However after sometime the username information gets lost...
  • RA VPN connection issue with Russia Location
    Binary Support
    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection...