v21 - Custom Web Reports buggy and not usable

When trying to create a custom web report on one of our XGS136, sometimes it works sometimes not. And If you are using a time frame from 8-10 e.g. no results shown. etc. or when switching from summary...
Sophos Reports showing IP rather than websites visited by users

Hi Community... Please assist - Customer has a sophos 125 XG SFOS 20.0.2 running web filter and support license only- Web filtering works fine - Customer requested a report on a specific user on websites...
uploading firmware - banner shows confusing message "applying firmware"

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...
Sophos Firewll doesn't af DKIM information to outgoing messages

Trying to use DKIM on Sophos Firewall, XGS107 (SFOS 21.0.0 GA-Build169) and I'm stuck. I've been through some of the documents posted here, trying to apply some of the suggested solutions. Anny suggestions...
Firewall (>ERROR:FAILED opcode status message: MarkForDelete Operation execution failed)

Hi All. I have a XGS136. - Reporting DB shows 100% I have tried purging the reports as well as attemting to delete the files manually but no success. I ran the below and did a purge and I am getting...