May not update firmware: Firmware update counter exceeded

Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
SFOS v21 - Control Center - Reports Widget not updating

Hey, on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values: But you can see all information in the detailed view when click on one of the line. Is there a way...
Sophos Firewall: SSL VPN - Remote Access Static IP with UDP Second Attempt Of Tunnel Fails

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents...
2 WAN-Links (use primary one, and only if failover the second) - Problem with DNAT on failover Interface

Hello, we have an question because in the past we have problems with DNAT when configuring our two WAN-links as active/passive. As a workaround we configured the two interfaces as active/active,...
uploading firmware - banner shows confusing message "applying firmware"

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...