Sophos XG310 E-Mail: Add ".rdp" files to blocked filetypes

Hello community, we wanted to add rdp files to the list of blocked e-mail attachements. Under blocked filetypes we added "rdp" but such attachements are not blocked. Other filetypes like f.e. "xls...
old Queued mail found within Mail-Spool

hello, I have a really old queued mail found within mail spool. in this case the email is not (was not) important, but how can that happen? In the meantime, many new emails have been delivered from the...
how to diagnose Heartbeat SSL errors in heartbeatd.log - or why do they occur all the time?

Heartbeat is always a bit tricky here. As we have several rules with block clients with no HB, the impact off technical heartbeat issues is always high. Endpoints have the latest official Client versions...
Sophos Web-Content-Filter over all products? (XGS - EP - DNS Protection)

Hello Sophos-Team, is this maybe in the works were we can have a Central - Content Filter Setting - for all Products. Because troubleshooting ATM is kind of meh... if you use all protections at once...
I want to get all the IP host objects that are currently configured through an API call

I am referencing this documentation https://docs.sophos.com/nsg/sophos-firewall/19.5/API/SYSTEM/Host%20and%20Services/IPHost/operations/AddIPHost&EditIPHost.html There's information on how to add or update...