• Devices connected on wifi but with no internet connection
    Anesu Dangarembwa
    Good day We are having a challenge, we have a firewall XGS 2100 , some devices that are connecting with wifi, they receive ip address from DHCP in the firewall, we have a firewall rule for the devices...
  • Device Registration fails: Appliance connectivity issue with the license server - Time not set
    LHerzog
    I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...
  • SSL VPN Sophos Mobile Connect; Automatic recconect after lost internet connection possible ?
    Stv_rse_24
    Hello everyone, I can not seem to find an answer to this question and hope that someone can clear this up. We are currently migrating from the old VPN Client (SG) to the new Sophos Mobile Connect...
  • Firewalls do not connect backup to the internet after ISP goes down and back up
    Nicholas Pick
    I have two clients that use the same ISP. One client has an XGS87 and the other XGS116. The ISP does scheduled maintenance at night knocking the firewall offline. My clients will have to power cycle the...
  • AD Authentication Time-out
    Chris Burke2
    This issue just started on Sunday, reoccurred just now. Remote VPN login times-out. I've narrowed it down to an issue with the FW connecting to AD. The "Test Connection" failed. A reboot of the FW fixes...