• Certificate for SSL VPN and Captive portal
    Mina Zaeri
    I received a message from SSL VPN and Captive portal about a certificate issue. I created a locally-signed certificate and installed it on the client’s machine, but the error related to the certificate...
  • Captive portal accepts T&Cs only
    Gary McDonald
    Hi All, Is it possible to setup the Sophos captive portal with a simple "accept terms and conditions" form then grant internet access? This is for our guest Wi-Fi segment of the network. Thanks,...
  • Unable to access captive portal using Lets Encrypt certificate
    Tyler VanDorn
    Problem: When I go to the portals from my LAN zone I can get into all of them except the captive portal. Ports 4443 (user) , 4444 (admin) work. Port 8090 gives me an error in the browser: Firefox v133...
  • Unconfigured VoIP Functionality on XGS 116 – Assistance Needed
    John Spurlock
    I am reaching out regarding an XGS 116 recently purchased by a client. Interestingly, VoIP functionality—both inbound and outbound—is fully operational without any specific configurations applied to the...
  • user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...