• Virtual mac fails
    Chris Bracy
    In my attempt to upgrade my UTM to XGS (home), I moved my virtual mac from the old to the new. But it will not pull my static IP. My ISP says it looks like it powers up, uses the hardware mac, pulls...
  • Lets Encypt failing
    Stuart James
    Getting the following error requesting Lets Encypt certificate "type":"urn:ietf:params:acme:error:connection" "detail":"xx.xx.xx.xx: Fetching xxxxxxxxxxxx/.../mhmbdFphj1tfMCrRkrqqrp2CrgNY54ipSQeI66mcGFQ...
  • Failed to upgrade home appliance
    Thomas_XG
    Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024...
  • Lets encrypt renew fail
    EinMarco_DE
    Hi everyone, We're using the integrated Let's Encrypt feature in SFOS V21. We've noticed some strange behavior when it comes to renewing certificates. When the firewall attempts to renew the certificate...
  • Sophos XGS Radius configuration failed
    admin_idl
    Hello, We are currently adding authentication via a Radius server on the firewall. Unfortunately, we always get the following message when testing. Does this mean that the username and password are wrong...