zero touch and initial deployment not working Firewall is able to reach Sophos licensing system.

Firewall is able to reach Sophos licensing system https://eu-prod-utm.soa.sophos.com in manual setup wizard That no NTP server enabled per default flaw should be fixed quickly. XGS136_XN02_SFOS...
IPSEC site to site VPN, initiator behind router

We are wanting to connect our remote office, which is in a managed/shared office space building, to our head office. We have no control over the shared office netowrk. We have a XGS in the managed...
May not update firmware: Firmware update counter exceeded

Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
uploading firmware - banner shows confusing message "applying firmware"

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...
High availability upgrade to a different firmware version

I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where...