Device names are in form of serial numbers. Can I change this?

Hi, I am exploring Sophos CENTRAL now with a bunch of XGS firewalls and Intercept-X installations and one thing that bothers me a lot is that firewalls in logs, alarms, events and such are all named...
Sophos XG310 Serial Number Default String

Hello, I have a previous Sophos device that was copyrighted, but now when I reinstall it, I get an error that I cannot access the web because the device serial is not recognized, and the old id.sophos...
Sophos XG DNS issue with Docker Containers

Hi, I have a bizarre issue with the docker container and Sophos XG's DNS resolver. Let me lay out my setup first. I am running Sophos XG Home 20.0.2MR2 on a Dell R210 II. There is no IPv6 enabled anywhere...
IPsec Remote Access not Receiving traffic

I need some assistance please. Also i am new here, in the community. My ipsec remote access sends traffic but does not receive. See the screenshots of my configuration:
Sophos Client can´t import configuration file

I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the...