Sophos Reports showing IP rather than websites visited by users

Hi Community... Please assist - Customer has a sophos 125 XG SFOS 20.0.2 running web filter and support license only- Web filtering works fine - Customer requested a report on a specific user on websites...
HA_degraded, device is showing faulty

Hi, We have configured a HA in the site and it was working fine from last one year, HA degraded yesterday, Primary device is showing faulty All the cable connections are working fine, How to resolve...
API Request show only WAF-Rules

I'm experiencing with the API and Postman. We use a wildcard-certificate and I wants to update all WAF-Rules at once. Becuase the GUI-way ist very hard (every time set the certificate, all domains will...
Assistance Required: Importing Users from Active Directory to Sophos XG home Edition

Hello, I am using Sophos XG Home Edition on VMware and have configured it to connect with Active Directory. While I am able to import groups successfully, I do not see an option to import individual...
uploading firmware - banner shows confusing message "applying firmware"

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...