• login problem
    Boost
    hello everyone, i have sophos home edition firewall installed on esxi VM it was running without any problems but suddenly when i login to sophos dashboard i have this window: my serialnumber is correct...
  • SSLVPN login issue always logout
    mitssupport mit
    Hi, Every month, when users change their Windows password, the VPN credentials do not update automatically. On the administration side, we have to delete the User, purge the AD users, and re-register...
  • user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...
  • cannot ping from sophos device
    Charlie Dodd
    Hi I am using SFOS 21.0.0 GA-Build169 and noticed that when I use the ping diagnostic tool in the Sophos interface it doesn't work when I select an interface (eg ping using an IP in my networks) I logged...
  • Strange behavior after update
    Foraco Brasil
    We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation...