High availability upgrade to a different firmware version

I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where...
Sophos Firewall: Make your HTTPs CA available for download in the Captive Portal (and elsewhere)

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table...
Sophos XG HA Auxiliary device management address

Dear Forum, I created a new active-passive HA setup which is working flawlessly in terms of basically everything, except one thing which is the auxiliary device management. For some reason i not able to...
May not update firmware: Firmware update counter exceeded

Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
uploading firmware - banner shows confusing message "applying firmware"

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...