Username disappears in SSL VPN connection - XGS3100

Hi all, I have a problem with - at the moment reportedly - two users. They can establish a VPN connection successfully and every works well. However after sometime the username information gets lost...
Sophos Firewall - Remote access VPN - IPsec - download IPsec VPN profile for iOS fails

Hi folks, I did setup a remote access IPsec profile with a uthentication type digital certificate. The local certificate was created with a CSR by the firewall with help of OpenSSL under Linux and...
Sophos Central Firewall connections down since weekend

Hi there, as Sophos Status page is not showing any issues: starting on saturday i've seen multiple customers with multiple Firewalls getting "Firewall has not connected to Sophos Central" -Notifications...
Sophos Firewall Dynamic DDNS failed to connect FreeDNS

Hi, I have set up a free account with FreeDNS. My public IP address is pointing to the correct subdomain.mooo.com However, I have a query about the hostname, SF only accept: subdomain.mooo.com. But...
Sophos Connect won't function without VPN Portal enabled.

We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out...