• Workaround for Sony Playstation behind XGS? Could not associate packet to any connection.
    LHerzog
    An XGS 136 v20.0.2 has a Playstation on the LAN zone. The LAN zone has unlimited Internet Access but IPS is active and DPI is monitoring outgoing connections but is not decrypting anything. This playstation...
  • Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed
    Jens Frankiewicz
    Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
  • Services SERVICE NAME Logging Daemon fwom-updaterd fwem-heartbeatd STATUS DEAD STOPPED STOPPED
    Jasin N
  • Intel X710 10GbE SFP+ (virtual passthrough) not detected - ReOpen
    h0schi
    Hello Sophos-Support, Can you please check the problem? Unfortunately the problem still in v21 GM exists. Intel X710 10GbE SFP+ (passthrough) not detected PCIe passthrough works smoothly with the...
  • Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe.com
    Maroun Moussallem
    hello, The last two days, we've been receiving an http virus mail from sophos firewall with the following message, (Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe...