Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
Services SERVICE NAME Logging Daemon fwom-updaterd fwem-heartbeatd STATUS DEAD STOPPED STOPPED
Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe.com

hello, The last two days, we've been receiving an http virus mail from sophos firewall with the following message, (Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe...
Intel X710 10GbE SFP+ (virtual passthrough) not detected - ReOpen

Hello Sophos-Support, Can you please check the problem? Unfortunately the problem still in v21 GM exists. Intel X710 10GbE SFP+ (passthrough) not detected PCIe passthrough works smoothly with the...