• IPSEC connection showing this error Couldn't authenticate the local gateway. Check the authentication settings on both devices.
    Anesu Dangarembwa
    We are trying to setup a IPSEC tunnel between a Sophos Firewall and a ISR4300 After activating its showing error Couldn't authenticate the local gateway. Check the authentication settings on both devices...
  • can't reset my SOPHOS XGS126
    Darius Darijus
    Hi, I can't reset my SOPHOS XGS126. I connect through putty and the RESET password does not work.
  • No response from gateway
    Gerald Werner
    Sophos XG XGS116 (SFOS 20.0.2 MR-2-Build378) has problems with ipsec vpn. The Sophos Connect client shows "No response from gateway [Adress]" So we took a look on the firewall at "Administration" and...
  • close connection from one country
    bijan saba
    I want to drop the connection to my Sophos SG 310 from one country for example Xcountry. what must I do Thanks
  • "Could not associate packet to any connection." from smart tv causing apps to hang
    Kevin Roman
    I have been having an issue where my smart tv hangs when apps first start up. It hangs for...several minutes sometimes. Checking my firewall logs, this is the reason, and after the several minute hang...