No local DNS when connected to SSL VPN

From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System >...
Username disappears in SSL VPN connection - XGS3100

Hi all, I have a problem with - at the moment reportedly - two users. They can establish a VPN connection successfully and every works well. However after sometime the username information gets lost...
SSL Remote Access VPN Bridge with directly connected router

Hello, I have a situation where i need to assign IP addresses to SSL remote access VPN clients from a certain subnet (10.10.10.0/24), and bridge the connection with a router (10.10.10.1) connected to...
how to diagnose Heartbeat SSL errors in heartbeatd.log - or why do they occur all the time?

Heartbeat is always a bit tricky here. As we have several rules with block clients with no HB, the impact off technical heartbeat issues is always high. Endpoints have the latest official Client versions...
Device Registration fails: Appliance connectivity issue with the license server - Time not set

I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...