cant download SSL config - failed to download the file

hi all, when i go on my SSL VPN portal to download my SSL config i get this message everytime i try to download it "failed to download the file if the problem persists , check with IT" thanks, ...
Sophos Client can´t import configuration file

I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the...
Sophos Firewall: SSL VPN - Auto Connect Client On Start-Up Using Provisioning File

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents...
No local DNS when connected to SSL VPN

From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System >...
Username disappears in SSL VPN connection - XGS3100

Hi all, I have a problem with - at the moment reportedly - two users. They can establish a VPN connection successfully and every works well. However after sometime the username information gets lost...