• Firewalls do not connect backup to the internet after ISP goes down and back up
    Nicholas Pick
    I have two clients that use the same ISP. One client has an XGS87 and the other XGS116. The ISP does scheduled maintenance at night knocking the firewall offline. My clients will have to power cycle the...
  • Site to Site VPN Authentication on reboots - Change PSK works
    Brennan Kostyniuk
    I have multiple Sophos site to site VPN's back to a central router. Whenever any of the sites losing connection they all re-connect except for 1. The Sophos VPN logs show "Couldn't authenticate the local...
  • VPN established but XFRM Gateway down on both sides
    Mayuresh Bhagwat
    This is an issue that I have seen with multiple customers. The VPN connection as Tunnel interface is established. The XFRM is configured to be non-overlapping in any sense with other IP subnets on the...
  • Sophos XGS4300 - WAN Interface not pinging
    Stephen BabuJohnson
    Dear all, I am facing a problem that my WAN Port always showing RED and i could not ping the WAN Gateway. At the same time, the same line with the same Static ip address is working in my laptop / nearby...
  • Sophos XG Alias Interface not showing up, SFOS 21
    dmuller
    Hi all, I created a new alias interface but missed on digit, so the address doesn´t belong to a existing interface configuration. Now I cant delete that alias because its not showing up in gui. Is...