May not update firmware: Firmware update counter exceeded

Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
Strange behavior after update

We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation...
Update certificates via API

I have my certificates in a folder and I'm looking for a script that will update them when there is a change so that waf will continue working without manual intervention. I have very little experience...
SFOS v21 - Control Center - Reports Widget not updating

Hey, on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values: But you can see all information in the detailed view when click on one of the line. Is there a way...
XG 210R3 EOL. How does a partner update their in house Hardware?

Hello all. I just received my apparently last NFR License for my XG 210-REV3. It's good until the end of March 2025.How do we go about getting replacement hardware? It's such a shame because this 210...