how to diagnose Heartbeat SSL errors in heartbeatd.log - or why do they occur all the time?

Heartbeat is always a bit tricky here. As we have several rules with block clients with no HB, the impact off technical heartbeat issues is always high. Endpoints have the latest official Client versions...
Schedule firewall rule - disable it after some time automatically

For firewall rules that allows access to a sensitive system (host) and where access is usually not required all the time, it would be nice to have a feature to enable them manually when needed but with...
Wildcard FQDN Stopped Working After Upgrade

Hello, Over the holiday weekend we upgraded our XG330's from 19.5.4 to 20.0.2 MR-2-Build378. After the upgrade none of our wildcard FQDN rules are resolving/working. They worked perfectly fine prior...
XG125 with 20 MR2 blocks UDP 500/4500 after upgrade from MR1

Hello, i need some help. I have a Branch Office wiht a XG125 and SFOS 20 MR1 up and running. Laptop connects over a APX320 AP and get a WiFi IP Address. Laptop was able to connect through Microsoft...
Device Registration fails: Appliance connectivity issue with the license server - Time not set

I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...