• user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...
  • Issue with SSL VPN Configuration , Sophos Connect client
    Alhussain Toys
    Hello Dear , I am experiencing an issue while attempting to set up the SSL VPN. When I download the Sophos Connect client from the user portal, the VPN option does not appear in the dropdown menu, preventing...
  • SSL VPN Client not connecting Immediately after Installation
    eFrancis
    The SSL VPN client is not connecting immediately after installation and returns the error below We have just uninstalled the previous version of SSL client and re-installed the above. The last time a colleague...
  • SSL VPN Sophos Mobile Connect; Automatic recconect after lost internet connection possible ?
    Stv_rse_24
    Hello everyone, I can not seem to find an answer to this question and hope that someone can clear this up. We are currently migrating from the old VPN Client (SG) to the new Sophos Mobile Connect...
  • Sophos Firewall: SSL VPN - Profile Disappears When Switching User Session
    Raphael Alganes
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table Of Contents...