Sophos XG310 Serial Number Default String

Hello, I have a previous Sophos device that was copyrighted, but now when I reinstall it, I get an error that I cannot access the web because the device serial is not recognized, and the old id.sophos...
Sophos XG310 E-Mail: Add ".rdp" files to blocked filetypes

Hello community, we wanted to add rdp files to the list of blocked e-mail attachements. Under blocked filetypes we added "rdp" but such attachements are not blocked. Other filetypes like f.e. "xls...
May not update firmware: Firmware update counter exceeded

Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
Strange behavior after update

We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation...
Update certificates via API

I have my certificates in a folder and I'm looking for a script that will update them when there is a change so that waf will continue working without manual intervention. I have very little experience...