Howto combine 'Match known users' and 'Block clients with no heartbeat'

I could not figure out the details about traffic matching critera and further filtering within firewall rules. Can someone clarify what will happen if you select "Match known users" and "Block clients...
Moving from UTM to SFOS Want to remove NAT

Hi Folks, I'm moving from UTM to SFOS. Getting it setup with the basics was all fine but something I've been wanting to try for a while was to remove the masq rules as sophos is my back firewall in...
SSLVPN connection just stops responding

I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting...
HOME License on XG115 hardware network adaptor not working

Hi There I recently acquired a second-hand XG115W. After wiping the SSD, I successfully installed the V20 HOME firmware on it. However, I've encountered this issue after the installation: Ethernet...
firewall blocks client due to heartbeat - while the HB status is green <1> - why?

Our firewall rules with block clients with no HB and green HB only enabled, blocked this client today during the HB status on the firewall was reported as green. I cannot see a reason - any idea? I don...