• Firewalls do not connect backup to the internet after ISP goes down and back up
    Nicholas Pick
    I have two clients that use the same ISP. One client has an XGS87 and the other XGS116. The ISP does scheduled maintenance at night knocking the firewall offline. My clients will have to power cycle the...
  • Sophos XGS4300 - WAN Interface not pinging
    Stephen BabuJohnson
    Dear all, I am facing a problem that my WAN Port always showing RED and i could not ping the WAN Gateway. At the same time, the same line with the same Static ip address is working in my laptop / nearby...
  • cannot ping from sophos device
    Charlie Dodd
    Hi I am using SFOS 21.0.0 GA-Build169 and noticed that when I use the ping diagnostic tool in the Sophos interface it doesn't work when I select an interface (eg ping using an IP in my networks) I logged...
  • PABX and SIP cant ping my sophos in
    Jasper Dredd Guibani
    I’m currently facing some connectivity challenges with my network setup. My PABX and SIP systems are working fine—they respond to ping requests, so they’re definitely online. However, I can’t seem to get...
  • FAILURE MULTIPLE GATEWAYS FAILOVER
    dan ghenea
    Very good to all!!! Objective: It is needed that the “SSL VPN” connections of the clients, are allowed to connect through “Sophos Connect” through the main_gateway, and in case of failure of this, they...