• Device Registration fails: Appliance connectivity issue with the license server - Time not set
    LHerzog
    I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...
  • Various issues with DNS connection servers in Canada
    RaveNet
    I'm having 2 ongoing issues with DNS protection in Canada. 1: a lookup on a site fails sporadically by the Sophos dns servers. Have an open ticket for a month. Other dns servers or dns protection products...
  • v21 HA Active passive - Aux node fails - system startup failed - fault state
    LHerzog
    I have a HA cluster where it happens now second time that the Aux node was not able to join the cluster or went into fault state after a time of Primary node being down. First it happened while HA initial...
  • Lets Encypt failing
    Stuart James
    Getting the following error requesting Lets Encypt certificate "type":"urn:ietf:params:acme:error:connection" "detail":"xx.xx.xx.xx: Fetching xxxxxxxxxxxx/.../mhmbdFphj1tfMCrRkrqqrp2CrgNY54ipSQeI66mcGFQ...
  • Lets encrypt renew fail
    EinMarco_DE
    Hi everyone, We're using the integrated Let's Encrypt feature in SFOS V21. We've noticed some strange behavior when it comes to renewing certificates. When the firewall attempts to renew the certificate...