• May not update firmware: Firmware update counter exceeded
    Enrico Gil Glagau
    Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
  • Verständnisfrage static routing
    Christian Niemann
    Hallo Zusammen, ich habe an 3 Standorten XGS Firewalls. A <--> B <---> C A und B sind über eine IPSEC route based VPN verbunden B und C sind über eine Funkstrecke verbunden wie müsste...
  • Sophos Firewall: SSL VPN - Remote Access Static IP with UDP Second Attempt Of Tunnel Fails
    Raphael Alganes
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents...
  • Unable to Access Admin Page After Disabling HTTPS
    Alhussain Toys
    I have disabled HTTPS for all zones from the local services AVL menu. Currently, I am unable to access the admin web page to re-enable it or access the settings. I have tried connecting the firewall...
  • user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...