• Mail protection: Migrate quarantined e-mails from old firewall to new one
    Blubb
    I'm migrating from XGS 136 to a new XGS 138. I saved the configuration of the old XGS and restored it to the new one. I am using the email protection feature. When I switch to the new firewall there...
  • May not update firmware: Firmware update counter exceeded
    Enrico Gil Glagau
    Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...
  • uploading firmware - banner shows confusing message "applying firmware"
    LHerzog
    Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying...
  • unable to boot to new firmware XG210
    Seb-FR31000
    Need migrate XG210 firmware to SFOS20 but I understood that it was necessary to go through intermediate FWs. Current configuration : XG210 (SFOS 17.5.12 MR-12.HF062020.1). Admin console says : A new...
  • Firewall Management - Firewalls - No firmware is available - Device is up to date
    Peter Riederer
    Hey Folks, some of our XGS FWs have reported by mail, a new firmware update would be available for download/installation. Central instead isnt reporting anything, and still shows firewall is up to...