Sophos XGS4300 - WAN Interface not pinging

Dear all, I am facing a problem that my WAN Port always showing RED and i could not ping the WAN Gateway. At the same time, the same line with the same Static ip address is working in my laptop / nearby...
Issue with Third-Party Threat Feed Not Blocking WAN to LAN Traffic

Hi, I’m using a third-party threat feed with Sophos and under the impression that it should provide WAN to LAN protection. However, I’ve conducted a test and observed unexpected behavior. Here’s what...
Firewall issue ping

I recently add a new firewall for the branch office , so we have 2 firewalls one for the main office and one for the branch office, branch office can ping our ip's, but we from Main branch we can not ping...
IPv6 Country Block WAN to LAN strangeness

Hello, Since the XG Firewall does not have countries for IPv6, I have created my own countries based on published IPv6 address ranges which can be found here https://www.ipdeny.com/ I created a LAN...
How to download packet capture created from DUI Diagnostic page

Is it possible to download the packet capture created via the GUI?