Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
Central managed AP on VLAN can't see internet when behind a switch

I'm trying to setup a Central managed AP to a VLAN connected SSID to my Firewall. Pos A - If I'm connected directly to the Firewall with the AP, the AP can see and serve the internet to anyone connected...
Veeam Guest Interaction Proxy creates false IPS Alerts

Hey, after deploying our new XGS3300 with SFOS v21 we noticed several IPS Alerts which are created from a Veeam Guest Interaction Proxy to the Veeam Backup Server: Attack : FILE-OTHER Adobe Premier Pro...
How to download packet capture created from DUI Diagnostic page

Is it possible to download the packet capture created via the GUI?
unable to create ip network - "You must enter a network IP address."

Hi all, I have several SFOS V20 in place. I can nomore add an ip network: "You must enter a network IP address." There is not much room for making things wrong and I did this couple of times before...