• Sophos XG86w, Hardware Problem, forget the cmos settings, System Status (red)
    JuergenB
    Good evening, I got an old Sophos XG86w that is out of support, the status LED often shows an error (red). Otherwise it is running properly so far. This also happens in the BIOS, i.e. OS has not yet...
  • Sophos Client canĀ“t import configuration file
    Wellidy Almeida
    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the...
  • Configured WAN lP in Sophos XGS136, link is up but internet is not working
    Firewall Monitoring
    Hi Configured one more WAN IP in the Sophos XGS136, link is up but traffic is not moving through new link, checked load balancing, everything is looking fine Pervious link is working fine, however...
  • Assistance Required with Site-to-Site VPN Configuration between sophos and Azure
    Michael9609
    Dear Sophos Support, I hope this message finds you well. We are experiencing an issue with our Site-to-Site VPN setup. While the VPN tunnel appears to be up and stable, we are unable to access the...
  • Sophos XG resolves external Domains even no external DNS server is configured
    dishorned
    Hey Guys, I am using the Sophos XG as DHCP server which provides two DNS servers. One is a Pihole and the other one is the SophosXG itself. So normally the devices should resolve internal and external...