• cannot login to UI after a while
    Alec Martinez
    I am running XG at home (v21) and after a few days I am unable to login to the firewall via any method. SSH, web UI, and local console. The login simply fails. I know the password is correct since it does...
  • SSLVPN login issue always logout
    mitssupport mit
    Hi, Every month, when users change their Windows password, the VPN credentials do not update automatically. On the administration side, we have to delete the User, purge the AD users, and re-register...
  • user cant login admin portal due to wrong 2fa
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from...