• Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe.com
    Maroun Moussallem
    hello, The last two days, we've been receiving an http virus mail from sophos firewall with the following message, (Malware 'Unscannable' was detected and blocked in a download from acroipm2.adobe...
  • Assistance Required: Importing Users from Active Directory to Sophos XG home Edition
    Ahmad Abdeen
    Hello, I am using Sophos XG Home Edition on VMware and have configured it to connect with Active Directory. While I am able to import groups successfully, I do not see an option to import individual...
  • Change Zones From CLI
    Kamel Gamal
    Hello, I installed Sophos XG on the cloud. I can't access it from the web because it is port 2 WAN, and it should be the LAN, but I can't change it. Is there any way to change the zone from WAN to LAN...
  • Migration from XG430 to XGS4500
    gerardo josic rodriguez paredes
    Hello Team, I am explaining my case to you in order to receive the best advice from you as Sophos experts. I have my Sophos XG430 SFOS 20.0.0 GA Build 222 in production as a perimeter firewall (I only...
  • cannot ping from sophos device
    Charlie Dodd
    Hi I am using SFOS 21.0.0 GA-Build169 and noticed that when I use the ping diagnostic tool in the Sophos interface it doesn't work when I select an interface (eg ping using an IP in my networks) I logged...