• Firewall Management - Firewalls - No firmware is available - Device is up to date
    Peter Riederer
    Hey Folks, some of our XGS FWs have reported by mail, a new firmware update would be available for download/installation. Central instead isnt reporting anything, and still shows firewall is up to...
  • Upload of firmware SW-21.0.0_GA.SFW-169.sig to Sophos XG SFVH fails
    Posbis
    Hi I tried do upgrade my "SFVH_VM01_SFOS 20.0.2 MR-2-Build378" Sophos XG SFVH VM to XG 21 using the SIG-File SW-21.0.0_GA.SFW-169.sig from Sophos downloads. The Upload starts and then I see a red message...
  • Failed to upgrade home appliance
    Thomas_XG
    Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024...
  • Upgrade to home firewall
    Chris Bracy
    After running home firewall for many years, I decided it is time for an upgrade to the latest. The old version is v9. I downloaded and installed v20, and it is different so it took me a bit to figure...
  • May not update firmware: Firmware update counter exceeded
    Enrico Gil Glagau
    Hello everyone, Since last week, I’ve been receiving the following error on my Sophos RED20: "May not update firmware: Firmware update counter exceeded." Is there a way to resolve this issue myself...