• Device Registration fails: Appliance connectivity issue with the license server - Time not set
    LHerzog
    I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration...
  • Failed to upgrade home appliance
    Thomas_XG
    Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024...
  • Xstream License - License Migration from XGS 107 to XGS 108?
    Matjaz Lorber
    Dead Community, Dead Sophos Team, now with the 2. gen XGS devices, i would like to upgrade my current XGS 107 FW, where i already have a 3 year subscription for Xstream. Is it possible to migrate...
  • zero touch and initial deployment not working Firewall is able to reach Sophos licensing system.
    LHerzog
    Firewall is able to reach Sophos licensing system https://eu-prod-utm.soa.sophos.com in manual setup wizard That no NTP server enabled per default flaw should be fixed quickly. XGS136_XN02_SFOS...
  • Sophos XGS Radius configuration failed
    admin_idl
    Hello, We are currently adding authentication via a Radius server on the firewall. Unfortunately, we always get the following message when testing. Does this mean that the username and password are wrong...