• RA VPN connection issue with Russia Location
    Binary Support
    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection...
  • xgs 4300 performance
    Walid Essawi
    we face a problem wtih XGS 4300 Performance , and becomes to red , the internet speed decreasing ,we resolving the issue after rebooting the device, what should be done to solve this where this accruing...
  • Microsoft Teams Connectivity Issues Using Sophos as Proxy(XGS 3300 )
    Ahmed Naveed
    We are experiencing an ongoing connectivity issue with the Microsoft Teams App when conducting online meetings in our organization. Whenever a meeting is scheduled and participants are invited, only the...
  • Various issues with DNS connection servers in Canada
    RaveNet
    I'm having 2 ongoing issues with DNS protection in Canada. 1: a lookup on a site fails sporadically by the Sophos dns servers. Have an open ticket for a month. Other dns servers or dns protection products...
  • Sophos Connect won't function without VPN Portal enabled.
    Josh Rogalski
    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out...