Webfilter HTTPS decryption breaks ChatGPT: HTTP parsing error encountered

We're discovering a strange issue with HTTPS decryption and ChatGPT in all browsers we use. ChatGPT is unusable when we're logged in with the ChatGPT-licensed Microsoft Account. Any chat request generates...
Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall...
TLS decryption issue explanation for beginner

Hello, I am converting our customers from primitive FWs to Sophos XGS's and testing TLS decryption. Would anyone be so kind to walk me through what is happening in specific case below: Setup: TLS...
Sophos Firewall v21.0 GA - Kyber TLS (Edge/Chrome) connection reset error for transparent TLS decryption

We recently upgraded our Sophos XGS 4300 to SFOS v21. Since then, we are finding that a number of our users were receieving connection reset messages in their browser (Edge and Chrome) when attempting...
Sophos XG Home ver 21 Intel QAT support

Hi, I am trying to get QAT support information on the current XG Home v21. The last document that mentioned QAT was version 18. Is QAT still supported? If so, what can be offloaded to it?